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Terms of Service

Effective Date: 12 March 2026

These Terms of Service ("Terms") govern your access to and use of the FleetSentri HGV Walkaround Checks software-as-a-service application (the "App" or "Service"), provided by FleetSentri ("we," "us," or "our"). By registering for an account, purchasing a subscription, or using the Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity (such as a UK licensed haulage company), you represent that you have the authority to bind such entity to these Terms.

Please note: FleetSentri is a Business-to-Business (B2B) service. Consumer protection legislation (such as the Consumer Rights Act 2015) does not apply to these Terms.

1. The Service

FleetSentri HGV Walkaround Checks is a digital platform designed to assist UK haulage companies in managing and recording daily Driver and Vehicle Standards Agency (DVSA) vehicle inspection checklists.

We grant you a non-exclusive, non-transferable, revocable, limited licence to access and use the Service solely for your internal business operations during the Subscription Term, subject to your compliance with these Terms.

2. Subscription and Billing

2.1 Subscription Tiers

We offer the Service on a subscription basis. You may select from one of the following tiers based on your business needs:

Tier Pricing Vehicle Limit
Starter £49/month or £490/year Up to 10 vehicles
Professional £99/month or £990/year Up to 30 vehicles
Enterprise £179/month or £1,790/year Up to 100 vehicles

The specific features associated with each tier are detailed on our website and within the App at the time of purchase.

2.2 Billing and Payment

Subscription fees are billed in advance on a monthly or annual basis. All payments are processed securely through our third-party payment processor, Stripe. By providing your payment information, you authorise us (via Stripe) to charge your designated payment method for the applicable subscription fees on a recurring basis.

All fees are stated in GBP (£) and are exclusive of Value Added Tax (VAT), which will be added to your invoice at the prevailing rate if applicable.

2.3 Price Changes

We reserve the right to modify our subscription fees at any time. We will provide you with at least thirty (30) days' written notice of any price changes. Price changes will take effect at the start of the next billing cycle following the notice period. If you do not agree to the price change, you must cancel your subscription before the change takes effect.

3. Cancellation and Renewal

3.1 Automatic Renewal

Your subscription will automatically renew at the end of each billing cycle unless you cancel it in accordance with Section 3.2.

3.2 Cancellation by You

You may cancel your subscription at any time through your account settings within the App or by contacting us directly. To avoid being charged for the next billing cycle, you must cancel your subscription before your current term expires.

3.3 No Refunds

Because this is a B2B service, all subscription fees are non-refundable. If you cancel your subscription before the end of your current billing cycle, you will retain access to the Service until the end of that cycle, but you will not receive a prorated refund for any unused days.

3.4 Termination by Us

We may suspend or terminate your access to the Service immediately, without prior notice or liability, if you breach any material provision of these Terms, including failure to pay applicable fees.

4. Acceptable Use

You agree to use the Service only for lawful business purposes and in accordance with these Terms. You shall not, and shall not permit any third party to:

  • Use the Service in any way that violates any applicable law or regulation (including DVSA regulations).
  • Attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code of the App.
  • Sell, resell, license, sublicense, distribute, or otherwise commercially exploit the Service to any third party.
  • Interfere with or disrupt the integrity or performance of the Service or the data contained therein.
  • Attempt to gain unauthorised access to the Service or its related systems or networks.
  • Upload or transmit any malicious code, viruses, or harmful data.

You are responsible for all activities that occur under your account and for maintaining the confidentiality of your login credentials.

5. Data and Intellectual Property

5.1 Your Data

You retain all rights, title, and interest in and to the data, information, and photos you input into the Service (including vehicle inspection records) ("Customer Data"). You grant us a worldwide, non-exclusive, royalty-free licence to host, copy, transmit, and display your Customer Data solely as necessary for us to provide the Service to you.

5.2 Our Intellectual Property

FleetSentri retains all rights, title, and interest, including all intellectual property rights, in and to the App, the Service, and any underlying software, documentation, or modifications. These Terms do not convey any rights of ownership in or related to the Service.

6. Limitation of Liability

6.1 Exclusions

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable English law.

6.2 Indirect Losses

Subject to Section 6.1, FleetSentri shall not be liable to you for any loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill, or reputation; loss or corruption of data or information; or any indirect, consequential, or special loss or damage arising under or in connection with these Terms.

6.3 Financial Cap

Subject to Section 6.1, our total aggregate liability to you for all claims arising under or in connection with these Terms shall be limited to the total subscription fees paid by you to us in the twelve (12) months immediately preceding the event giving rise to the claim.

6.4 B2B Acknowledgment

The parties acknowledge that the limitations of liability set out in this Section 6 reflect the allocation of risk between the parties and that FleetSentri has set its pricing in reliance on these limitations. Both parties agree that these limitations are reasonable in the context of a B2B commercial relationship.

7. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis. While we strive to ensure the App assists you in maintaining DVSA compliance, we make no warranties, express or implied, that the use of the Service will guarantee compliance with any specific legal or regulatory requirements. You remain solely responsible for ensuring your haulage operations comply with all applicable laws and DVSA standards.

We exclude all implied conditions, warranties, representations, or other terms that may apply to our Service, to the maximum extent permitted by law.

8. Governing Law and Jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with the laws of England and Wales.

Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.

9. General Provisions

9.1 Entire Agreement

These Terms constitute the entire agreement between the parties and supersede all previous agreements, promises, assurances, warranties, representations, and understandings between them, whether written or oral, relating to their subject matter.

9.2 Severability

If any provision of these Terms is or becomes invalid, illegal, or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the relevant provision shall be deemed deleted.

9.3 Waiver

No failure or delay by a party to exercise any right or remedy provided under these Terms or by law shall constitute a waiver of that or any other right or remedy.

9.4 Updates to Terms

We may update these Terms from time to time. We will notify you of any material changes by email or through a notification within the App. Your continued use of the Service following such notification constitutes your acceptance of the updated Terms.

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